5 Year / UNLIMITED MILE-NO FAULT* NATIONWIDE REMANUFACTURED ENGINE WARRANTY...FOR FREE!
*The term "No Fault" only applies to Remanufactured Engines of certian varieties.
UNeedEngines.com offers multiple warranties with each warranty having different benefits. Our different warranties include a 5 Year/Unlimited Miles for Remanufactured Engines and a 5 Year or 50K Miles Parts and Labor Warranty for Used Engines.
Remanufactured Engine Warranty - Terms and Conditions
For starters, depending on what kind of remanufactured engine you may order depends on which warranty will apply for you. Vehicles such as sedans, SUVs, and light trucks are all considered the same under our warranty. However, Medium/Heavy Duty Trucks as well as Diesel Engines have different warranty terms.
Below are the Warranty, Terms, and Conditions.
UNeedEngines.com LIMITED WARRANTY FOR REMANUFACTURED ENGINES
UNeedEngines.com Corporation and its subsidiaries distributes a broad range of new, recycled, remanufactured and reconditioned automotive and truck replacement products through its company owned and operated locations. Our remanufactured engine line includes gasoline engines for automobile, light and medium duty trucks.
WHAT IS COVERED
UNeedEngines.com warrants its parts to be free of defects in materials and workmanship for the warranty period indicated from the date of installation PROVIDED the part was (and can be documented) installed by a Licensed Automotive Repair Facility. No-Fault warranty enhancements must be purchased at the time of sale and appear on UNeedEngines.com's invoice along with the part under warranty consideration.
| Product Type | STANDARD Warranty Terms | No fault warranty GOLD "NEWP" |
| Gasoline and GNG Engines installed in non fleet or commercial Automobiles and Light Trucks | 5 Years unlimited mileage. First time long block replacement is FREE. Labor Reimbursement does not apply to claims from Do-It-Yourself Installers. | 5 Years, unlimited mileage PLUS labor paid $50 per hour ALLDATA labor reimbursement rate paid regardless of reason for failure on first time replacement. First time long block replacement is FREE. |
| Gasoline and CNG Engines installed in Medium/Heavy Duty Trucks (Vehicles exceeding 11,000 G.V.W.) |
24 months or 24K miles. First time long block replacement is FREE. Labor Reimbursement does not apply to claims from Do-It-Yourself Installers. | 24 months or 24K mile PLUS labor paid $50 per hour ALLDATA labor reimbursement rate paid regardless of reason for failure on first time replacement. First time long block replacement is FREE. |
| Diesel Engines | 3 Year and unlimited miles parts and labor warranty. Labor paid at current shop rate | Not Available |
| Gasoline engines installed in Commercial Fleet Automobiles and Light Trucks |
5 Years or 100,000 miles. First time long block replacement is FREE. Labor Reimbursement does not apply to claims from Do-It-Yourself Installers. | 5 Years or 100,000 miles PLUS $50 per hour ALLDATA labor reimbursement rate-paid regardless of reason for failure on first time replacement. First time long block replacement is FREE. |
Notwithstanding any other provision of this warranty, UNeedEngines.com's sole and exclusive obligation under this warranty is limited to, at UNeedEngines.com's option, replacement, repair or refund of the purchase price. Transportation charges for UNeedEngines.com testing on product submitted for repair or replacement under this warranty will be covered by UNeedEngines.com. In the event that it is determined that the part must be replaced, the original part must be returned to UNeedEngines.com to for any warranty labor consideration and reimbursement.
While warranty registration is not necessary to obtain warranty coverage on UNeedEngines.com Products, it is strongly suggested. If you do not register your product you must save your proof of purchase receipt. If you're not able to provide proof of the initial purchase date at the time of warranty service, the manufacturing date of the product will be used to determine the warranty period.
MAKING A CLAIM
Warranty service is available through any Licensed Automotive Repair Facility.
IF you are an existing customer and you seek to file a warranty claim, PLEASE SUBMIT THE WARRANTY CLAIM FORM HERE, which is found diretly inside your customer account portal.
To make a claim, you must provide proof of purchase from UNeedEngines.com or from the business which installed the part. UNeedEngines.com at its option will repair, replace a product or refund the purchase price once it determines that the product requires repair or replacement. For a product to be determined defective it must be sent to UNeedEngines.com's remanufacturing plant for inspection. UNeedEngines.com remanufacturing will schedule the pickup of the product or parts in question and pay for transportation. Any products that are not returned to UNeedEngines.com remanufacturing to undergo inspection will not be covered by this warranty. All repairs and/or replacements to the products must first be authorized by UNeedEngines.com Remanufacturing. UNeedEngines.com will not pay for any unauthorized repairs. Incidental damage caused by the requested repair or by the removal of the product is not covered by the warranty.
Products sent to UNeedEngines.com Remanufacturing for inspection that are deemed not covered under standard warranty will be held in storage for a period of 15 days. Product unclaimed after 15 days will be disposed of by UNeedEngines.com. UNeedEngines.com will immediately dispose of any product for which there is an approved claim.
Any Licensed Automotive Repair Facility (LARF) may perform warranty repairs. Most warranty repairs are handled routinely, but sometimes requests for warranty service may not be appropriate. If a customer differs with the decision of the UNeedEngines.com Warranty Technician and/or the LARF, an investigation will be made to determine whether the warranty applies. Ask the LARF to submit all supporting facts to UNeedEngines.com for review. If UNeedEngines.com decides that the claim is justified, the customer will be fully reimbursed for those product items that are defective. To avoid misunderstanding which might occur between the customer and UNeedEngines.com/LARF, listed below are some of the causes of engine failure that the standard warranty does not cover.
WHAT IS NOT COVERED
Normal Wear: Our products, like all mechanical devices, need periodic parts service and replacement to perform correctly. UNeedEngines.com standard warranty would not apply if damage to the product has occurred because of misuse, lack of routine maintenance, shipping, handling, warehousing or improper installation. Similarly, warranty is void if the serial number of the product has been removed or the product has been altered or modified with aftermarket performance enhancing parts.
Improper Maintenance: The life of a mechanical device depends upon the conditions under which it operates, and the care it receives. Wear, when caused by dirt, dust, spark plug cleaning grit or other abrasive material that has entered the engine because of improper maintenance, is not covered by UNeedEngines.com standard warranty.
Nor does the standard warranty extend to repairs required because of:
1. Problems caused by parts that are not UNeedEngines.com parts - including but not limited to parts outside of the long block.
2. Damage as a result of overheating, lack of lubrication, fuel wash or contamination.
3. Damage resulting from pre-Ignition or detonation - Including but not limited to melted or broken piston, broken piston rings, damaged cylinder heads, leaking head gaskets, etc.
4. Repair or replacement required as a result of any accident or misuse.
5. Repair or replacement of any accessory or service item, including specifically but not limited to: all components of the cooling, fuel, electrical, exhaust and ignition systems in addition to all belts, hoses, bolts, shafts, sensors, switches and filters.
6. Any product used for competition, racing or related purposes.
7. Any product to which a device or accessory not conforming to original manufacturer's specifications has been installed.
8. Damage as a result of electrolysis, including but not limited to, deterioration of engine components as a result of excessive electrical current.
9. Improperly maintained coolant, and/or any product on which periodic maintenance services required by the original manufacturer have not been performed.
10. Crankshaft Thrust Surface worn due to excessive forward pressure placed on the rear of the crankshaft.
11. Damage resulting from improper repair(s) or attempted repair(s) by any service technician.
12. Leaking carburetors, clogged fuel pipes, sticking valves, or other damage, caused by using contaminated or stale fuel.
13. Parts which are scored or broken because an engine was operated with insufficient or contaminated lubricating oil or an incorrect grade of lubricating oil (check and refill when necessary, and change at recommended intervals). Engine damage may occur if oil level is not properly maintained.
14. Repair or adjustment of associated parts or assemblies such as clutches and transmissions.
15. Damage or wear to parts caused by dirt, which entered the engine because of improper air cleaner maintenance, re-assembly or use of a non-original air cleaner element or cartridge. At recommended intervals, clean and/or replace the filter as stated in the Operator's Manual.
16. Engine or equipment parts broken by excessive vibration caused by a loose engine mounting, improper attachment of equipment to engine crankshaft or other abuse in operation.
17. Lack of routine tune-up or adjustment of the engine.
18. Engine or engine component failure, i.e., combustion chamber, valves, valve seats, valve guides or burned starter motor windings, caused by the use of alternate fuels such as, liquefied petroleum, natural gas, altered gasoline, etc.
19. Products used in manner that violates the terms of the UNeedEngines.com Owner's Manual, the installation and break-in procedures below, the OEM owner's manual, or is used for purposes other than their original intended use.
NO UNeedEngines.com warranty shall apply to products installed on any Recreational Vehicles over 11,000 pounds Gross Vehicle Weight which includes most Class A, Class B and Class C Motor Homes and Bus conversions. Additionally, products used in competitive racing or on commercial or rental race tracks are not warranted. UNeedEngines.com products are not warranted if used in an application for which they were not engineered e.g., using standard gasoline engines in a marine application. This warranty does not apply to fleet or commercial vehicles other than as indicated.
Labor Payments
Standard warranty: Authorized repairs on approved claims (after factory inspection of returned parts) will be reimbursed at a rate not to exceed the ALLDATA Repair Manual published applicable flat rate schedule. Hourly rates for all authorized repairs will be paid in accordance with rate paid for the original installation but not to exceed $50.00 an hour or the total cost of the original part in total. Do-it yourself repairs, repairs performed by unlicensed repair facilities, or repairs made to units not originally installed in a LARF will not be reimbursed.
No-Fault Warranty Protection: Authorized repairs on claims will be reimbursed at a rate not to exceed the ALLDATA Repair Manual published applicable flat rate schedule. Hourly rates for all authorized repairs will be paid in accordance with rate paid for the original installation but not to exceed $50.00 an hour. Do-it yourself repairs, repairs performed by unlicensed repair facilities, or repairs made to units not originally installed in a LARF will not be reimbursed. Labor guarantee under terms of No-Fault Warranty Protection is limited to the first time failure of the product and in no case will the total labor under the terms of this guarantee EXCEED the ALLDATA Repair Manual published applicable flat rate schedule of hours for R&R engine times $50 per hour.
Payment for Parts
Parts on authorized repairs will be reimbursed at the purchase price. Proof of Purchase will be required. Fluid and filter replacement costs will only be reimbursed for the first 2,000 miles of service, (unless No-Fault GOLD policy has been purchased).
Product replaced under warranty carries the remainder of the original product's warranty term.
If you are unable to obtain satisfactory service, please contact the UNeedEngines.com Warranty Department at (866) 319-1058. This warranty applies to vehicles registered and normally operated in the United States and Canada.
ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS WARRANTY AND DO NOT COVER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
This warranty gives you specific legal rights. You may also have other rights which may vary from state to state and country to country
INSTALLATION, BREAK-IN PROCEDURES
UNeedEngines.com Remanufactured products are designed to provide years of trouble-free service. In order for your UNeedEngines.com remanufactured product to perform as expected, it must be installed correctly, operated responsibly and properly maintained.
Engines and Cylinder Heads
Once the product has been installed, it is the owner's responsibility to break-in the product properly. After the break-in period and 600 mile checkup, the product must be maintained to the original manufacturer's specifications. If you are unsure of the maintenance schedule or have any questions regarding your UNeedEngines.com product, please call UNeedEngines.com's customer service department at (866) 319-1058
Initial Startup
When applicable, valves must be readjusted to your vehicle's manufacturer's specifications. Refer to the factory shop manual, or call UNeedEngines.com's customer service for the proper procedure for your engine type.
Break-in Procedures
Your UNeedEngines.com remanufactured engine requires special care during its initial "break-in" period. To ensure your engines long life expectancy and proper engine performance, please follow these procedures during the first 600 miles of operation.
- Do not drive for long periods at any single speed, always vary your speed.
- Do not tow a trailer or put other heavy loads on the vehicle.
- Check the engine oil and coolant levels daily.
600 Mile Checkup:
- Check fuel and ignition settings.
- Change engine oil and filter.
- Adjust Valves (where applicable).
- UNeedEngines.com does not recommend using synthetic engine oil until after the first 5,000 of service. Follow your vehicle owner's manual for service intervals.
Failure to perform these procedures can result in damage to the product that may not be covered under your warranty.
Please retain all service records showing work was completed from a certified shop(repair orders, invoices, etc) related to the product’s maintenance and service. In the event of a product failure you will be required to provide copies of installation invoice and all maintenance records covering the installed product. Any handwritten information on records, receipts or repair orders, pertaining to or documenting required maintenance are not acceptable.
Order Cancellation: All orders will incur a 10% restock fee if cancelled after placing your order. In addition, if the part has been shipped, you will be liable for the cost of shipping to return the item to us. This only pertains to products which have not been installed. If the product has been installed, we will require a manager to review and decide if the product is eligible for return. Furthermore, it is a requirement that you speak to us in advance before attempting a return.
UNER and the Freight Company, which is the deadline to file a Freight Claim. Additionally, some form, such as an email, of written verification from the Freight Company of the Freight Claim must be retained in your records regardless of the time frame the Freight Claim was reported in.
Please retain all service records showing work was completed from a certified shop(repair orders, invoices, etc) related to the UNeedEngines.com's product maintenance and service. In the event of a product failure you will be required to provide copies of installation invoice and all maintenance records covering the installed product.
3 YEAR / 36,0000 MILE NATIONWIDE USED ENGINE WARRANTY...FOR FREE!
Used Engine Warranty - Terms and Conditions
CONDITIONS THAT WILL VOID WARRANTIES:
If the item is improperly installed.
If the item is used for racing.
If the item is operated without proper lubrication or cooling regardless of the reason.
REPLACEMENTS/RETURNS
Warranty Replacements:
In the event of a Warranty Claim with any part which has qualified for a Free Replacement, it is required the part be made available for pick up within 7 Working Days. If the part is not made available for pick up within this time frame, the Free Warranty will be null and void.
Returned Parts (not installed):
In the event a customer wants to return a part BEFORE installing for any reason, it is required the part be made available for pick up within 3 Working Days. If the part is not made available for pick up within this time frame, no refund will be issued for the part.
Engine Warranty - Full Detail
One-time Warranty Claim Service:
We provide a one-time warranty claim service for our products.
You may only file a single warranty claim on any product you purchase from us, without the possibility of filing any future claims on the same product.
Our warranty claim service professionals will work diligently to ensure your warranty claim experience is a success.
We reserve the right to charge any necessary fees in connection with the fulfillment of any valid warranty claim.
*PLEASE NOTE: Falsifying information will automatically void your warranty.
UNE warrants to the original purchaser that each used engine sold by UNE shall be free from knocking, excessive oil consumption and cracks in the block, subject to the following terms and conditions.
DEFINITIONS:
Engine: As used herein, the term engine shall mean, a used engine assembly (basic block, cylinder head and internal components) supplied by UNE of the original manufacturer - Everything else is left on for convenience purposes only.
STANDARDS:
Subject to the limitations listed herein, UNE at its option will either give the customer another engine of the like kind and quality, if available from UNE stock or refund the purchase price if UNE agrees engine defective. UNE will not be responsible for any labor cost incurred by the customer.
LIMITATIONS:
This warranty applies only to the used Engine. This warranty shall not apply to or include the following:
- Repair or replacement required as a result of any accident or misuse.
- Repair or replacement of any engine item, including specifically, without limitation, to all components of the cooling, fuel, electrical, engine control system, and all ignition system components, belts, hoses and filters.
- Any engine used for competition racing or related purposes.
- Any engine which has been repaired or remodeled to which any device or accessory not conforming to original manufacturer specifications has been installed.
- Warranty DOES NOT apply to any engine damaged as a result of overheating or lack of lubrication. The warranty will be void on any engine returned with the heat tabs missing or melted out. Heat tabs will melt at 260 degrees and above.
- Warranty does not cover initial installation.
- Any warranty repairs must be authorized by UNE and will be handled on a case by case basis.
- Upon submitting the Warranty Claim, you MUST submit documentation, as required during the Claim process, within 5 business days or your claim will be denied, no exceptions. Furthermore, continued operation of the vehicle after an issue has been identified will void the Warranty Claim.
- If we elect to replace your engine with another engine, the replacement is considered to be a repair of the original unit. YOUR ORIGINAL DATE OF INSTALLATION and MILEAGE AT THAT TIME REMAIN IN EFFECT.
- CVT Transmissions require the Transmission Cooler to be replaced before installation and transmission reprogrammed or Warranty will be voided.
ADDITIONAL LIMITATIONS & OWNER/USER OBLIGATIONS FOR THIS WARRANTY TO REMAIN IN EFFECT.
- Engine oil and filter MUST be changed at the first 1,000 miles after installation and remaining oil and filter changes to follow manufacturers suggested schedule. (Official Service Center Records must be kept - No personal maintenance records are accepted. (Hand written etc.)
- Oil and temperature light/gauge and speedometer MUST be in proper working order
- New thermostat MUST be installed
- New timing belt must be installed (if applicable)
**FAILURE TO PERFORM THE ABOVE OPERATIONS VOIDS WARRANTY**
LIMITED LIABILITY:
The liability of UNE is solely and exclusively limited to supplying a replacement engine if available or refunding purchase price. UNE does not assume and has no liability for labor costs or replacement of oil or anti-freeze, damage to other engine parts or components towing charges, telephone calls, freight, lost profits, lost time, substitute transportation or replacement vehicle or any other consequential damages. UNE has no responsibility for any failure resulting from improper installation, modification of the product faulty or incompatible parts and accessories and/or abnormal use of operation.
UneedEngines.com sells used automobile engines and transmissions, not used automobiles.
State and federal laws regulate odometer mileage for most used automobiles, but odometer mileage determinations for used engines and engine parts are not practically possible, and are not subject to known state and federal laws. Determination of mileage use for used engines or transmissions cannot be done with certainty because these engines and transmissions are routinely sold and transferred separate and apart from the original vehicle in which they were installed. Therefore all representations of mileage are estimates based upon information and belief.
UneedEngines.com does, however, offer extensive engine and transmission part warranties regardless of mileage, relying upon UneedEngines.com expertise evaluation of its products.
In the event that the Buyer defaults in the terms of payment, the Buyer agrees to reimburse UNE for all cost and reasonable attorney fees it incurs in a collection action.
We do NOT accept anything Freight Collect.
3 Year Parts & Labor*: Terms and Conditions
FOR USED ENGINES
*COVERAGE INFORMATION: Gas engine coverage expires 36 months from purchase date or 36,000 miles from odometer at time of used engine installation; whichever comes first. Diesel and truck engine coverage expires 36 months from purchase date or 36,000 miles from odometer at time of used engine installation; whichever comes first.
***PLEASE NOTE*** WARRANTY BENEFITS ARE NOT ACTIVE UNTIL CUSTOMER ACTIVATES WARRANTY
Warranty must be activated within 10 business days of delivery OR ALL WARRANTIES WILL VOIDED. Falsifying information will automatically void your warranty.
You will be able to activate your warranty online from the link we will provide in your order confirmation email.
COVERED COMPONENTS:
ENGINE: The following components of gasoline or diesel engines: pistons pins, crankshaft and main bearings, connecting rods and rod bearings, camshaft and camshaft bearings, intake and exhaust valves, valve springs, oil pump, push rods, rocker arms, hydraulic lifters and rocker arm shafts. The engine block and cylinder heads are covered only if damaged by a covered component.
SEALS & GASKETS: Seals and gaskets are replaced only if part of repair or replacement of covered components. Leaking gaskets or seals are not covered.
GENERAL, KEY TERMS & CONDITION:
REPLACEMENT PARTS (INCLUDING ENGINE): The engine must be installed within 10 days of its receipt. A new thermostat and timing belt must be installed at the time of engine installation. Any claims occurring prior to receiving such funds will be considered pre-existing and will not be covered.
In case of a total breakdown of a part or engine, the administrator’s obligation is limited to repairing or replacing broken covered components. It is the administrator’s decision to replace the engine or to replace part(s) that are covered under this contract. If replacement of an engine is required and a replacement engine is not available we reserve the right to pay in cash the cost of replacement engine’s value. If the engine needs to be replaced under the coverage of this contract, UNE has the option to replace the said engine with another used assembly of like kind and quality, or paying the contract holder the UNE wholesale replacement engine cost. UNE will not be responsible for any freight cost incurred. Replacement of any parts or engine will be done only once under this contract.
REFUND PROCEDURES: This product warranty is not cancelable or refundable.
TRANSFERABILITY: This product warranty is not transferable to another purchaser or another engine.
ADMINISTRATOR’S RIGHTS TO TERMINATE BENEFITS: In the event of a claim, administrator reserves the right to terminate the benefits of this product warranty upon the discovery of fraud or misrepresentation of a material fact by the purchaser or the purchaser’s representative. Evidence of fraud or misrepresentation is forwarded to the proper state and federal authorities. Any vehicle used in the commission of a crime will have all benefits terminated.
MAINTENANCE REQUIREMENTS:
- Change oil every 3,000 miles or 3 months, whichever comes first after the initial oil change and product installation. This must be done by a commercial lubrication facility.
- Purchaser may not have their required maintenance performed by a service facility that is owned or operated by the purchaser. Purchasers cannot perform their own maintenance for product warranty requirements.
- Acceptable records documenting purchaser’s adherence to the vehicle manufacturer’s required maintenance are required in the event of a claim.
- Acceptable records must be: issued on the date of maintenance, issued in the name of purchaser, be signed by purchaser, be electronically generated, issued by the commercial lubrication service facility performing the maintenance, include mileage, date, vehicle identification number, year, make, and model, and include a record of payment and service performed. Any handwritten information on records, receipts or repair orders, pertaining to or documenting required maintenance are not acceptable.
EXCLUSIONS:
- Breakdown or failure of any listed covered component prior to benefit activation is not covered.
- Any and all claims or damage resulting from: abuse, negligence, freezing, overheating of any type, failure to maintain proper coolant, fluid, refrigerant, or lubrication levels, personal damages, per diem expenses, storage fees, medical expenses, telephone or rental charges, fire, flood, vandalism, theft, collision, acts of GOD, competition or racing, usages not approved by the vehicle manufacturer, improper load capacity, or improper towing, damages caused by contaminated fluids, coolants, or lubricants for any reason, misuse, road conditions, riots or acts of war. Excessive oil consumption and diminished performance are not covered. Leaking seals, gaskets or fittings are not covered. Vehicle components that require normal manufacturer’s recommended replacement intervals are not covered. Benefits are not active until all applicable fees or installment payment plan confirmation has been received by the administrator. Benefits are not active until the customer calls to activate warranty
- Pre-existing conditions and problems that occur prior to the benefit activation date and mileage are not covered. Covered components that are worn or burned but NOT broken are not covered. Broken covered components are defined as components that have cracked or separated into pieces. Covered components that are flaking or have been damaged by excessive heat or scoring are not covered.
- Any component not listed as a covered component, is not covered. Damage to a covered component due to non covered component failure is not covered.
- Incidental and consequential damages are not covered.
- Vehicles with: a non-functioning odometer, a diesel engine manufactured before 1990, a rotary engine, alterations not approved by the manufacturer including, but not limited to, oversized or undersized tires and lift kits, and vehicles used for commercial purposes are not eligible for coverage under this product warranty.
- Claims occurring outside the United States are not covered.
- Once a claim has been initiated, the purchaser may not continue to operate the vehicle until a claim decision has been made. Continued operation will void the claim.
- Any work or repair done to vehicle without prior written authorization from administrator is not considered an authorized claim.
- Warranty will void if the part is used for racing, operated without proper fluids, or a melted heat tab.
- Freight is not paid under this contract on any parts or engine claims.
- Towing & diagnostic charges are not paid under this contract.
- Breakdown or failure means totally inoperable. It does not mean a decrease or gradual reduction in the parts performance due to normal or abnormal wear and tear.
- Breakdown caused by mechanical alterations not meeting manufacturer’s specifications.
- Breakdowns covered by factory recall.
- Any covered part which is not broken or inoperable, which a repair facility recommends or required to be repaired or replaced.
- Breakdowns to a covered part already replaced under the contract.
- Liability for tear down is the customer’s responsibility.
- Defective parts must be made available for inspection upon the claims administrator’s request.
- Breakdown caused by excessive wear and tear for the year and mileage of vehicle are not covered under this contract.
- Warranty is voided if heat tab is melted, or if engine has no heat tab at time of claim.
- Breakdowns covered by manufacturer warranty or recall, distributor or repairers guarantee, any other written warranty, government or court orders, decrees or settlements, or any valid or collectable insurance policy.
- Improper engine installation.
- We do not warranty oil leaks/damage on engines or transmissions due to non replaced seals, gaskets or filters.
LIMITED LIABILITY FOR ENGINES:
Warranty must be activated within 10 business days of delivery OR ALL WARRANTIES WILL VOIDED. Falsifying information will automatically void your warranty.
UNE will reimburse the repairer up to $50.00 per hour for the repair of a part or assembly. These charges shall not exceed (a) 100% of the part price as indicated on your original invoice, and (b) applicable numbers of hours derived from labor allowances from nationally recognized labor time allowance manuals.
Limit of liability is $2,500 (aggregate) or the actual cash value of vehicle whichever is the lesser amount at time of claim as determined by the low book amount in either KBB or the NADA Guide at company’s discretion.
Shipping Charges to Alaska and Hawaii are Non-Refundable
No Refunds will be issued due to Shipping Damage or Broken Items if not reported within 48 Hours of Delivery to UNER and the Freight Company, which is the deadline to file a Freight Claim. Additionally, some form, such as an email, of written verification from the Freight Company of the Freight Claim must be retained in your records regardless of the time frame the Freight Claim was reported in.
Pickups of Returns, Defective Items, and/or Cores must originate from the shipping address of the original order. No exceptions will be considered. Otherwise, refunds, returns and/or replacements will not be authorized.
Customer with warranty related questions can contact the warranty department by calling (833) 284-7616ext. 6 or sending an email to warranty@UNeedEngines.com.